Cards, cash, advance, and balance explained
When you book a vehicle with 4Drive India, you pay a booking advance online by card. This confirms your reservation and locks in your rate. Cash payments are not accepted online. The advance amount is charged immediately to your card through a secure payment gateway.
The remaining balance is due when you collect the vehicle. The exact amount and accepted payment methods for the balance are listed in your booking confirmation and printed on your voucher. You will see whether the supplier accepts debit cards, cash, or requires a credit card for the final payment before you complete your booking.
All payments in India are processed in Indian Rupees (INR). Your card issuer will handle currency conversion if you use a foreign card.
We accept major international debit and credit cards for the booking advance. The following card networks are supported:
Card verification is performed at the time of payment. Ensure your card is enabled for international transactions if issued outside India. The advance is charged at the moment you confirm your booking, not at a later date.
When you arrive to collect your vehicle, the local supplier will request the balance payment. The acceptable methods vary by vehicle and supplier, not by vehicle class or type. Each listing on the booking form shows the allowed payment options for that specific vehicle.
Some suppliers accept cash in Indian Rupees. Others accept debit cards or require a credit card. You will know the exact requirements before you finalise your booking, and the details are repeated in your voucher. If the supplier requires a credit card for the balance or deposit and you only hold a debit card, check with your bank whether you can temporarily increase your card limit.
Bring the card you used for the booking advance if requested by the supplier. Some suppliers may ask to see it for reference, though this is not universal. Always check your voucher for the specific supplier's requirements.
Certain vehicles on our platform are marked as available without a deposit and without requiring a credit card. This marking indicates that the supplier does not block funds on your card and will accept payment by debit card or cash, as stated in the listing.
Whether a deposit is required depends on the individual vehicle and supplier, not on the vehicle category. Check the listing carefully before booking. If you do not hold a credit card, filter search results to show only vehicles with the no-deposit tag. Alternatively, contact your bank to raise the spending or authorization limit on your debit card temporarily.
The absence of a deposit does not alter the insurance coverage or excess terms. These are separate parameters. Each vehicle has its own coverage details and excess amount, which remain in effect regardless of deposit policy.
Suppliers set their own deposit policies based on vehicle value, local demand, and operational preferences. The no-deposit option is not a promotion or discount. It is a standard booking condition for selected vehicles, allowing travellers without credit cards to book without a pre-authorization hold.
If the vehicle you book requires a deposit, the supplier will block the specified amount on your card when you collect the vehicle. This is an authorization hold, not a charge. The amount is released after you return the vehicle in the same condition, with a full fuel tank and on time.
Refund timeframes are shown in your booking confirmation and printed on your voucher. They vary by supplier and by card issuer. Typically, holds are lifted within three to seven business days, but your bank may take longer to reflect the available balance. If the hold is not released within the stated period, contact the supplier directly using the details in your voucher.
Damage, missing fuel, late return, or traffic fines may result in a deduction from the deposit. The supplier will provide a detailed invoice if any amount is retained. Disputes over deposit deductions are handled between you and the supplier, as the rental agreement is signed with them at pickup.
Free cancellation is available for most bookings up to a specified number of hours before pickup. The exact cancellation window is shown during booking and repeated in your voucher. If you cancel within this window, the booking advance is refunded in full to the card you used for payment.
Refunds are processed within five to ten business days from the date of cancellation. The time taken for funds to appear in your account depends on your card issuer. If you cancel outside the free cancellation window, the advance is non-refundable unless stated otherwise in the booking terms.
To cancel a booking, log in to your account or use the cancellation link in your confirmation email. For assistance, email [email protected] with your booking reference. Full cancellation and refund terms are set out in our terms and conditions.
All card payments are processed through a secure payment gateway that meets international PCI DSS standards. Your card number, CVV, and expiry date are transmitted over an encrypted connection and are never stored on 4Drive India servers.
We do not have access to your full card details after the transaction is complete. The payment processor tokenizes sensitive data to protect against unauthorized access. You may see a temporary authorization on your statement before the final charge is applied, which is standard practice for online card payments.
If you experience a payment error, check with your card issuer that your card is enabled for online and international transactions. Some banks block foreign merchant charges by default. For further payment questions, visit our frequently asked questions or contact us directly.
No. The booking advance must be paid online by card. Cash payments are not accepted for the advance. You may pay the balance in cash at pickup if the supplier for your specific vehicle accepts cash, as indicated in your voucher.
Not always. Many vehicles are available without a credit card requirement. Check the listing details before you book. Vehicles marked as no-credit-card accept debit cards or cash for both balance and deposit, if a deposit applies. Requirements depend on the individual vehicle and supplier.
If your vehicle requires a deposit, the supplier will release the hold after you return the vehicle in good condition. Refund timeframes are shown in your voucher and vary by supplier and bank, typically three to seven business days. Contact the supplier directly if the hold is not lifted within the stated period.
All transactions in India are processed in Indian Rupees (INR). The online booking advance is charged in INR, and the balance at pickup is also due in INR. Your card issuer will convert the amount if you use a foreign card.
If you cancel within the free cancellation window shown in your booking confirmation, the booking advance is refunded in full. Cancellations outside this window may forfeit the advance. Refund terms are detailed in your voucher and in our terms and conditions.